📜 Terms & Conditions

• Effective Date: 04/22/2025

• By opting in to receive SMS messages from Chic Hair ("Company", "we", "us", or "our"), you agree to the following terms and conditions:
  
  1. Program Description

• Our SMS messaging program is used to send you important updates and scheduling information related to services you've requested or subscribed to.
  
  2. Message Frequency

• Message frequency will vary based on your interaction with our services, but typically you may receive 1–4 messages per week. Message and data rates may apply.
   

• 3. User Opt-In

• By providing your mobile number and explicitly consenting (e.g., via online form, checkbox, or keyword), you are opting in to receive text messages from Chic Hair.

• Opt-in examples include:

• Checking a box during account signup

• Sending a keyword like “START” or “JOIN” to a short code or long code

• Requesting updates or scheduling notifications through our website or app

• We do not purchase or rent lists of phone numbers. You must provide your own number and consent.
   

• 4. Opt-Out

• You may opt out of receiving SMS messages at any time by replying:

• STOP to cancel all messages

• UNSUBSCRIBE or CANCEL are also accepted

• After you opt out, you will receive a final confirmation message and will not receive any further SMS unless you opt back in.
   

• 5. Help

• If you need assistance, reply:

• HELP to receive information on how to contact customer service or how to manage your messaging preferences.

• You can also contact us directly at:

• Phone: 312.965.7475

• Email: nycchichair@gmail.com

• Website: www.nycchichair.com
   

• 6. Carriers

• Mobile carriers are not liable for delayed or undelivered messages. Message delivery may be affected by your mobile network coverage or device compatibility.
   

• 7. Eligibility

• You must be 18 years or older and a resident of the United States to use our SMS services.
   

• 🔒 Privacy Policy

• Effective Date: 04/22/2025 NYC Chic Hair

• Chic Hair respects your privacy and is committed to protecting the personal information you provide to us.
   

• 1. Information We Collect

• We collect your:

• Name

• Phone number

• Consent timestamp

• Communication preferences

• We only collect this information when you explicitly provide it to us through our website, SMS opt-in, or customer service interactions.
   

• 2. How We Use Your Information

• We use your phone number exclusively to:

• Send service-related updates and scheduling notifications

• Respond to your questions (e.g., when you reply HELP)

• Provide opt-out confirmations

• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. End users can opt out of receiving further messages by replying STOP or ask for more information by replying HELP. Message frequency varies. Message and data rates may apply.

• We do not sell, rent, or share your phone number or personal information with third parties for marketing purposes.
   

• 3. Data Retention

• We retain your opt-in and opt-out records to comply with legal and carrier requirements. You may request to view or delete your data by contacting us.
   

• 4. Security

• We implement appropriate data security measures to protect your information, including encryption and access controls.
   

• 5. Your Rights

• You may:

• Request access to the data we hold

• Request deletion of your personal information

• Update your preferences

• Contact us at: nycchichair@gmail.com
   

• 6. Changes to This Policy

• We may update these policies from time to time. If we make significant changes, we will notify you through our website or directly via SMS when appropriate.
   

• 📱 Contact Information

• Chic Hair
  777 Brickell Ave
  Suite 170
  Miami, FL 33131
  Email: nycchichair@gmail.com
  Phone: 312.965.7475
  Website: https://www.nycchichair.com/